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Capstone's support team is dedicated to providing excellent customer service to our clients in a thorough and timely manner. When you engage in a business relationship with Capstone Technology you can feel confident that we will do everything we can to maximize your investment in our company. Currently, we offer the following support options. Office Hours Support (8:00 AM - 5:00 PM P.S.T.)Technical support for Capstone products or general technical issues can be reached by calling 360/834.0991 Ext 0.
PARCSuite and MACS products come with free technical and upgrade support for one year from date of purchase.
Premier Support Services (24 hours / 7 Days)For premier clients that have purchased products or services previously from Capstone can access technical support 24 hours a day,
7 days a week. Response time will be within 2 hours. Potential clients that would like to access this service may do so on a
pay per issue basis.
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